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AI knowledge assistant
Confidential — SaaS
A RAG-powered assistant that answers from a company’s private docs with citations and guardrails.
−55% Resolution time
94% Answer accuracy
38k Docs indexed
The challenge
Support teams spent hours searching scattered internal documentation to answer customer questions.
What we did
We built a retrieval pipeline over pgvector, integrated Claude with citation enforcement, and embedded it into their helpdesk.
Tech stack
PythonClaudepgvectorFastAPISvelteKit